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Our Story

Celebrating over 35 years in business, Typetec is a leading professional IT cloud and managed service company. Our mission is to offer tailor-made I.T. solutions and services to our clients to help digitally transform the way they work.

With a team of over forty talented people, we are proud to offer our clients a unique skill set of, experience, trust and expertise unrivalled in the Irish market.

Typetec provides a complete range of professional IT services and cloud solutions for enterprise and SMB from a variety of sectors including financial, education, creative and non-profit.

Finally, our Graphic Arts division offers a complete range of workflow and pre-press solutions for publishers, design houses, advertising agencies and commercial printers. We also offer a full range of pre-press consumables for commercial printing. Click here to visit our Graphic Arts site.

timeline

1982
Typetec is established
1983
Microsoft Word is first released
1985
Typetec becomes an Apple reseller
1989
Typetec move to the Apple Centre on Dame Street
2000
Typetec move to Ballymount
2005
Typetec becomes a Microsoft Partner
2007
Typetec achieve ISO9000 Quality Accreditation
2010
Typetec achieve ISO20000 Quality Management Accreditation
2012
Typetec launch Global Office, our innovative private cloud solution
2013
Typetec become Microsoft Authorised device reseller
2015
First customer SharePoint migration
2017
Typetec move to new cloud platform, Microsoft Azure


Management Team

Paul Dooley
Chief Executive Officer
Paul Dooley has been at the front of the Typetec Group for the last 16 years first as Financial Director and now as CEO for the last 7 years.  Leading the company, he’s brought the Typetec Group from strength to strength evolving  Typetec’s cloud and migration solutions and developing educational subsidiary Wriggle Learning.
Beryl Furlong
Educational Director
Joining Typetec after a six-month internship, Beryl now has over 15 years’ experience working in the technology sector. In the last five years, she has managed the Typetec group’s newest venture, Wriggle, which focuses on the educational side of technology. With over 150 schools and growing now on the Wriggle programme, Beryl is currently leading the third level division working with colleges and educational institutes across the country.
Mark Fitzgerald
Director of Operations and Finance
Mark oversees the key business operations within Typetec to ensure a high quality of service to our growing customer base.  A chartered accountant (ACCA) and experienced business graduate Mark has been part of the management team since 2011. He has been central to introducing new systems to the business and developing strategic partnerships.
Ken Tormey
Director of Business Development
Ken joined Typetec in 2017 coming with a wide array of industry experience. His most recent roles included Senior Consultant for Vision Consulting and CTO at Easytrip Services. As Director of Business Development Ken is tasked with working closely with our Sales and Service teams to design solutions that benefit our clients by using the latest and best in class technologies available.
Tom Close
Founder and Chairman
Tom Close began his career selling typewriters for Xerox, before leaving to set up his own business in 1982, and thus Typetec was born. Since, Tom has lead Typetec through the ever evolving and changing technology sector. Moving from typewriters, to desktop publishing, to the digital cloud transformation. 

Business Solutions Team

Martin O'Connor
Cloud Services Development Manager
Martin is our Cloud Solutions expert. With 12 years working it the IT industry, Martin specialises in cloud transformation and Microsoft technologies.
Alan McNamee
Technical Lead
Alan leads the technical side of the Sales team, while also collaborating with our Service team. His role sees him providing cross platform multi-vendor support across the IT spectrum. He helps to design and implement high availability, highly secure solutions to provide maximum uptime for business-critical applications and functions.
Finbarr O'Riordan
Sales Account Manager
With over ten years in an IT support role and another ten years in his current IT Sales Manager role, Finbarr is an IT expert. Finbarr's position in the company involves engaging with new and current customers to help meet and exceed their IT needs and work with them to transform the way IT works throughout a client's business. His knowledge of IT includes, Managed Services, Mobile Device Management Storage solutions, Virtualisation, Disaster Recovery, Hosting and Cloud Solutions with accreditations from VMWare, HP, Citrix and Datacore.
David Looney
Sales Account Manager
Dave Looney is our second IT expert with 17 years in the information technology sector. His main areas of experience are in both logistics and sales. He’s also our partners expert, with in-depth knowledge on Microsoft, Apple, HP and Dell.
Johanna Kelly
Marketing Executive
Johanna's experience in marketing stems across several areas including retail, non-profit and technology. She leads our expert blog and is the voice of Typetec through our LinkedIn, Twitter and Facebook pages.
Robbie Gannon
Print and Graphic Arts Accounts Manager
With 10 years expertise working in print, Robbie leads our team of Prepress engineers to deliver solutions in graphic arts to companies across the sector in Ireland.

Professional Services Team

Anna Marie Galvan
Service Delivery Lead
Anna Marie is the voice and face of the Service team as our Service Delivery Lead. From an IT engineering background Anna Marie works closes with both the service team and the account managers to help manage and maintain our managed service clients.  Her primary mission is continuous improvement of our service delivery.
Colm Maher
Senior Technical Supervisor
Colm is our Engineering Team Lead monitoring the day-to-day activity among our engineers and advising where necessary. He is a central escalation point in our service centre from both a support and project perspective. Colm is also accredited Microsoft, VMWare, Citrix, VMWare, SonicWALL and Datacore. 
Jason McMullen
Infrastructure Analyst
Jason is an IT expert that has played key roles within Calyx, AOL, Qualcom and now Typetec. He is responsible for keeping our customers critical production applications and infrastructure up and running so they can sleep soundly at night. Solving unique and interesting challenges in quest for speed, scale, availability and efficiency of support services by engineering reliability into software and systems.
George Byrne
Senior Technical Engineer
George has been assisting Typetec customers for over 20 years and has played a key role in our company’s success. As well as being an expert in customer service George has expertise in Microsoft, VMWare and Data Core technologies.
Patrick Halton
Senior Technical Engineer
As one of our Senior Engineers, Patrick has expertise across a range of services and sectors. His role sees him responsible for project implementation, escalating support issues, training and customer success. Patrick is accredited with key technologies such as VMWare, Microsoft Server and Office 365, Citrix and Data Core SAN.
Rownald Bale
Senior Technical Engineer
Rownald or Roe as he's better known is trained in both MCSE: Server Infrastructure and MCSE: Cloud Platform and Infrastructure. With an extensive managed services CV, Roe has delivered hundreds of successful projects to customer sites of all sizes and industries. 
Deirdre O’Callaghan
Helpdesk Administrator
Deirdre, or Dee as she’s better known, is our customers’ primary point of contact and will assist you when you need us. Dee manages all inbound communication and has an effective rapport with our client base.
Dean O'Kelly
IT Support Engineer
Dean helps run our customer service division of Typetec so no matter what the issue, Dean can sort it. One of the youngest on the team Dean has progressed in his time and knows our customer base very well.
Calvin Benbow
IT Support Engineer
Calvin is an experienced help desk engineer with a proven track record in managed services. Skilled in Windows Server, Cloud Computing and Microsoft Office he is keen to progress within the team.
Darren McDonnell
Field Service Engineer
Darren has worked with Typetec for the last seven years. Skilled in Network Administration, Windows, Firewalls, Internet Protocol Suite (TCP/IP), and Network Security. Strong information technology professional and formed solid relationships with our end user base.
Wayne Polley
Field Service Engineer
Wayne has spent his working career in the IT Industry from supervising helpdesk team to today delivering first class onsite customer support and installations. With a vast array of IT experience and a specialist interest in Apple technology Wayne is a key member of our team.