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April 20th, 2010
Typetec is delighted to announce that global real estate developer Shelbourne Development Group has chosen Typetec to provide the organisation with IT support services for its global network.
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TRUSt Managed Services
As businesses becomes more reliant on IT applications, we need to know that everything possible is being done to ensure the IT infrastructure and core services are available at all times.
TRUSt, our managed service programme is based a comprehensive set of monitoring, reporting, alerting tools and proactive measures backed up by our highly trained and motivated engineering team.
There are four levels of service based on the specific needs of the customer ranging from a monitoring and reporting service to our TRUSt Total Care service where the customer can control costs by having a full Service Level Agreement plus all Moves, Adds and Changes for a single monthly subscription.
In addition to the support offerings listed above, Typetec also offers a range of bolt-on services to compliment our managed service. These include hosted mail filtering, on-line backup and web content management. Call us now and ask to speak with one of our managed services sales team.
