focus on your business, while we look after the technology

Trust Managed Services

At Typetec, our objective is to support our clients’ organisations by ensuring their IT systems are operational, available and secure at all times. This enables the organisation to focus on their core business and leverage technology to drive productivity and increase competitiveness.

Trust, our managed service programme, offers our clients tailormade service solutions to suit their requirements. Trust services include a combination of proactive support services and excellent Service Level Agreements (SLAs).

There are four levels of service based on the specific needs of the client. This ranges from a monitoring and reporting service to our Trust Total Care service where the customer can control costs by combining a full Service Level Agreement plus all Moves, Adds and Changes for a single monthly subscription.

  • Trust Assure
  • Trust Monitor & Report
  • Trust Support
  • Trust Total Care

Our flagship service delivery offering, Trust Assure is delivered as a fully outsourced managed service or by partnering in-house IT staff. We monitor critical functions, download and deploy fully tested security updates. We also provide proactive remote and on-site support services when required. All for a single fixed monthly cost.

Typetec also offers a range of add-on services to complement our managed services. These include hosted mail filtering and archiving, on-line backup and web content management. We now also offer Trust Mobile Device Management solutions to allow organisations to manage smartphone and tablet technologies.

Call us now on 01 5009001 and ask to speak with one of our managed services sales team or email sales@typetec.ie for further information.

trust managed services