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Providing IT support for your business to make sure your business can keep on doing what it does best.

Yes, we automate and use portals, but what we are really about is the Typetec Team providing an excellent service to your people.

We think we’re unique. Take a look at why the Typetec Team stands out, meet the team.

Outsourcing IT Managed Services means the service you choose will take your IT issues off your hands and become an extension of your business. Whether you’re a big business or start-up, we’ll tailor our Managed Service Agreements to suit your needs, taking on as much responsibility for your IT as you want. We support businesses of all sizes, offering anything from start-up services and operational management through to strategic IT management.

You have access to a team with years of proven experience supporting businesses IT needs. Our team have analysts with skills from 1st line to 3rd line who can diagnose issues and assist with short term and long-term solutions.

Our IT service desk analysts have a proven track record, with a broad range of experience, working with a variety of companies across several sectors. This means that our Service Desk team are constantly developing their knowledge and skills to support businesses with their IT needs.

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  • Reduced Cost
    On average your business will save 30-45% per annum when compared to building an internal team.
  • Exceptional Service
    Regular service reports will be delivered via dedicated Technical Experience Manager who will work with you to ensure the service delivers exceptional NPS (Net Promoter Score).
  • Experience
    Access to analysts with broader skills and knowledge than a traditional internal IT service desk. Having been around since 1982 we have refined our Service Delivery processes to be second to none.
  • Clear Reporting
    We will deliver real-time metrics and reporting for you and your management team to gain insight into areas to improve and enforce adherence to all SLA’s and KPI’s.

 

We work with world-leading technology such as Microsoft (Gold Competency Partners), Dell EMC, Apple – providing start-to-finish solutions at all levels.

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Arrange Your Free 1:1 Consultation

We’re here to answer any questions you may have so please get in touch with our dedicated remote working team.

WHERE TO FIND US?
Unit G6
Calmount Business Park
Ballymount, Dublin 12
D12 XW25

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